Editor-Patient Education

Job Description

The patient education editor develops, writes, edits, designs, and produces patient-facing information in print and other multimedia formats, including print pieces, such as short education sheets and book-length projects, as well as animated videos using animation software tools. Editor manages patient education projects in collaboration with stakeholders across the clinical enterprise. In all the work they produce, the editor practices and promotes best practices for health literacy and patient-centered care.

Preferred Education, Skills and/or Experience

The successful candidate will:

• Have demonstrable and exceptional editing, writing, verbal, and interpersonal skills
• Have experience creating animated or educational videos using software tools such as Vyond or other video creation platforms
• Be able to work independently and manage multiple projects involving diverse stakeholders and overlapping timelines
• Be able to work collaboratively as part of a dynamic, goal-oriented team
• Be a consistent and passionate voice for patients and their families, as well as health equity and its relationship to health literacy
• Be a fast and committed learner who embraces continuous improvement

Experience in health care, which may include clinical experience, is highly desirable.

View how Vanderbilt Health employees celebrate the difference they make every day:

Discover Vanderbilt University Medical Center:

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity -- of culture, thinking, learning and leading -- is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

VUMC Recent Accomplishments

Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:

• US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children's Hospital at Vanderbilt named as one of the Best Children's Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.
• Healthcare's Most Wired: Among the nation's 100 "most-wired" hospitals and health systems for its efforts in innovative medical technology.
• Becker's Hospital Review: named as one of the "100 Great Hospitals in America", in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.
• The Leapfrog Group: One of only 10 children's hospitals in the to be named at Leapfrog Top Hospital.
• American Association for the Advancement of Science: The School of Medicine has 112 elected fellows
• Magnet Recognition Program: Received our third consecutive Magnet designations.
• National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement
• Human Rights Campaign Healthcare Equality Index: 6 ^th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.

Computer/technology skills

• Experience in both Windows and Mac platforms
• Proficient in Microsoft Office (Word, PowerPoint, Excel)
• Experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator) for page layout, photo editing, and graphic design
• Experience with video creation platforms, such as Vyond and other platforms
• Experience with HTML/XML, database management, audiovisual/multimedia production, and/or mobile technologies is a plus
• Knowledge of SharePoint is a plus
• Familiarity with medical taxonomies and coding (e.g., ICD-10, SNOMED, LOINC, RxNorm, NDC, CPT, MeSH) and clinical applications (particularly Epic) is a plus
• Background in biology or anatomy is a plus

Key Functions and Expected Performance

Project Management

• Identify stakeholders for patient education projects across the clinical enterprise; identify key contacts for clinical governance
• Establish clear timelines and communicate frequently with project participants
• Manage multiple, overlapping projects and meet deadlines
• Collaborate with stakeholders to achieve consensus on content, appropriate content type, and formatting and to ensure content is used by stakeholders and clinicians according to best practices for patient-centered communication
• Help oversee translations in collaboration with department program manager and Interpreter Services
• Serve on standing and ad hoc committees as needed
• Advocate continuously for patient-centeredness, health literacy, clinical and technological integration, efficient use of resources, and consistent messaging across the clinical enterprise
• Collaborate with ancillary and administrative departments as necessary (e.g., Health Information Management; Accreditations & Standards; Quality, Safety, & Risk Prevention; Compliance; Legal; Nurse Education; etc.)
• Work with stakeholders as needed to establish baselines and methodologies for measuring project outcomes; document progress and results

Writing/editing/proofreading/design/print and video production/content and asset management

• Develop and write original content in collaboration with Vanderbilt clinical experts
• Write and edit documents at a reading level appropriate for the intended audience, while translating complex medical information and jargon into everyday language and incorporating best practices for health literacy
• Create and edit original patient education scripts and videos in collaboration with the team and Vanderbilt clinical experts using video creation platforms, such as Vyond or other software, while translating complex medical information and jargon into everyday language and style to create health literate videos
• Copyedit and proofread documents and video scripts and text, making sure they conform to departmental style and VUMC branding and graphic standards.
• Design and typeset documents using Adobe Creative Suite
• Ensure compliance with regulatory requirements and intellectual property/copyright laws
• Archive content in SharePoint; upload content into E-Docs, Krames Staywell, and other databases as required; maintain complete history for each document; add metadata, including keywords, for each document as appropriate
• Assist with the integration of patient education content into

• clinician-facing applications
• patient-facing applications
• TV systems
• public websites
• mobile devices