The RN Patient Navigator serves as an advocate and patient care coordinator ensuring seamless coordination of services throughout the continuum of care. The RN Patient Navigator serves as a point of contact for physicians, patients, caregivers, and medical institutions to provide resources and assistance with accessing surgical, preventive, diagnostic, therapeutic services, as well as clinical trials offered within CHRISTUS Santa Rosa and in the community. This position is an advocate, coordinator, and facilitator for the patient in their dealings with healthcare providers and organizations throughout the continuum of care. The RN Patient Navigator will offer individualized assistance to help overcome healthcare system barriers. Utilizing the nursing process, the RN Patient Navigator will provide education, evidence-based medical information, and resources to facilitate informed decision-making and timely access to quality health and psychosocial care throughout all phases of the surgical care continuum. At all times the RN Patient Navigator will maintain patient confidentiality and comply with HIPAA regulations.
Associate's Degree in Nursing required; Bachelor's degree in Nursing preferred
Bilingual (English/Spanish) preferred
Must be able to work in a self-directed environment with the ability to also work with teams
Requires excellent leadership, problem-solving, decision-making, and critical thinking skills
Requires excellent communication skills, both oral and written, as well as excellent presentation skills
Must be computer literate; Microsoft Office competency required
Minimum 3 years' clinical experience required
Prior experience in Oncology, Surgical Care, and/or women's health highly preferred
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.