Florida Hospital for Children seeks to hire a Director of Quality Improvement RN who will embrace our mission to extend the healing ministry of Christ.
Florida Hospital for Children Profile
Since opening our doors in 1908, Florida Hospital has offered one of the most comprehensive children’s health programs in Central Florida. Today, we continue this legacy of pediatric excellence at the Magnet® recognized Walt Disney Pavilion at Florida Hospital for Children.
Our campus is home to 135 pediatric sub-specialties led by a team of 700+ nurses and physicians. We provide specialized care in various state-of-the-art settings, including an 81-bed Neonatal Intensive Care Unit with private family-centered rooms, an Advanced Center for Pediatric Surgery handling nearly 4,000 cases each year, and one of the few pediatric oncology programs in the area. We’re also Central Florida’s only pediatric provider for bone marrow transplant, kidney transplant, Gamma Knife services, trilogy radiation and Level 4 epilepsy care. But perhaps most exciting of all, is that this is the first-and only-hospital to bear the Disney® name.
Full Time; Days: 8A-5P M-F
The Director of Quality Improvement is a registered professional nurse working in collaboration with administrators, physicians, patient safety officers and other clinical team members to improve the safety and quality of the organization. Plans, directs, and supervises the department activities for Quality Management and Data Oversight, DNV, Environmental Safety, Patient Safety, and Infection Prevention. Establishes policies, procedures, strategies and objectives specific to assigned departments. The Director assures evaluation of outcome of clinical indicators to ensure a high quality practice in the patient areas and departments that care for children. The Director provides leadership in the delivery of care and nursing practice both in the clinical unit and the organization. The Director interacts with staff, and contributes to the professional development of the leadership team in the areas of responsibility, leadership peers, and other colleagues. Acts as a liaison to the medical staff, administration, hospital departments and committees to accomplish performance improvement and evidence based practice initiatives utilizing a variety of PI methodologies embraced by the organization, including Lean Six Sigma and Rapid Cycle Improvement. The Director promotes a learning environment that is open and respectful, while sharing his/her expertise, to encourage health outcomes. Is knowledgeable of and adheres to the Florida Hospital Corporate Compliance Plan, related practice standards such as the American Nurses Association (ANA) Code of Ethics, the ANA Scope and Standard for Nursing Practice, State Board of Nursing Practice Act, the American Organization of Nurse Executives (AONE) Nurse Executive Competencies, and the rules and regulations of all applicable local, state, federal agencies and accrediting bodies. Actively participates in outstanding communication that is equally respectful to all.
Knowledge, Skills, Education and Experience Required
- Demonstrates a broad clinical knowledge
- Demonstrates competency in personal leadership abilities
- Demonstrates the ability to develop and mentor others to their optimum levels of skill and professionalism
- Demonstrates business and human resource skills as they relate to assigned areas of service
- Demonstrates competency in regards to communication and relationship building
- Demonstrates the ability to include evidence-based practice standards for care delivery in their area of specialty
- Is a role model for professionalism
- Bachelor of Science degree in Nursing (BSN) or Master of Science in Nursing (MSN) required at time of hire/promotion.
- Master’s degree in Nursing or related field (highly preferred)
- Minimum of seven years’ experience in nursing
- Minimum five years’ experience in leadership
- Professional certification from a national organization (preferred)
Licensure, Certification or Registration Required
- Current, valid State of Florida license as a registered professional nurse
- National certification in nursing specialty
- Demonstrates, through behavior, Florida Hospital’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork
- Clinical Knowledge
- Participates in clinical and organizational policy formulation and decision-making utilizing clinical expertise as a guideline. Assures organizational clinical policies and procedures are reviewed and updated in accordance with evidence based practice.
- Maintains current knowledge of patient care delivery systems and innovations; is able to articulate various delivery systems and patient care models and the advantages/disadvantages of each. Determines when new delivery models are appropriate, envisions them, and implements as needed.
- Active participant or leader of clinical committees that affect patient care and outcomes
- Responsible for the safety and quality of care for pediatric patient across the system
Leadership Knowledge, Skills, and Abilities
- Promotes system thinking as a value in the nursing organization. Considers the impact of service line nursing decisions on the healthcare organization as a whole. Merges divergent ideas and viewpoints for the good of the service line.
- Acts as a change agent, utilizing change theory to plan for the implementation of organizational change, supports staff during the change, and adapts leadership style to the situations of the change.
- Rounds with intention on the nursing units, engaging staff and leading out in maintaining an environment of safety.
- Serves as a resource for Nursing Directors and Managers and team to achieve nursing specific and hospital overall goals and accountabilities. Reviews data and engages with nursing leadership and other departments to meet five element dashboards and unit scorecards. Creates action plans to achieve positive outcomes.
- Promotes and integrates Evidence Based Practice into daily operations and care of patients.
- Leads and sponsors process improvement opportunities within the organization. Holds self and others accountable for performance improvement outcomes
Develop and Mentor/Professionalism
- Participates in teaching opportunities throughout the organization.
- Values feedback and is a proponent of lifelong learning. Learns from successes and failures, and seeks mentorship from respected colleagues.
- Maintains professional proficiency by participating in continuing education and appropriate learning experiences, both internal and external. Attends pertinent conferences and seminars regarding clinical nursing, business, or management.
- Integrates high ethical standards and core values into everyday work activities and creates a work environment that has a reputation for high ethical standards.
Knowledge of Regulatory/Professional Standards
- Demonstrates an organizational knowledge of all regulatory and professional standards that effect the operations of their areas of responsibility.
- Ensures adherence to the Corporate Compliance Plan and to the rules and regulations of DNV and other applicable federal, state, and local regulatory and/or accrediting agencies. Operationalizes and assures compliance with Centers for Medicare and Medicaid Services (CMS), Occupational Safety and Health Administration (OSHA), Centers for Disease Control (CDC), and Patient Safety regulations at the service line level.
Business/Human Resources Skills
- Leads the quality and safety team
- Participates in workforce planning and employment decisions, champions a diverse workforce, interprets and evaluates employee satisfaction/quality of work surveys taking action as needed to assure a positive outcome.
- Utilizes hospital database management, decision support, and expert systems programs to access information and analyze data from disparate sources for use in planning for patient care processes and systems.
- Participates in the implementation of bioterrorism, biohazard, and disaster readiness plans.
- Provides oversight and responsibility for the quality of the data imputed for national benchmarking efforts specific to specialty programs and national recognition programs.
- Responsible for identifying, prioritizing and driving performance outcomes in collaboration with clinical and medical leaders
- Makes timely, appropriate decisions and organizational ability with appropriate priority setting.
Communication and Relationship Building
- Provides collaborative leadership in providing consistent safety and service standards for the Patient Experience Model.
- Effectively communicates with patients, families, employees, physicians and other department leaders. Maintains credibility when communicating adverse news, follows through on promises and concerns, and provides service recovery to dissatisfied customers.
- Accomplishes objectives through persuasion, celebrates successes and accomplishments, and communicates a shared vision for the organization.
- Practices shared-decision making in order to build collaborative relationships. Facilitates work through groups through the use of committees and/or small groups.
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The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.